Your data is safe with Rich 9. We do not sell your personal information to third parties. We collect only what is necessary to operate the platform, comply with Philippine regulations, and provide you with a secure gaming experience.
This Privacy Policy ("Policy") describes how Rich 9 ("we," "us," or "our") collects, uses, stores, and protects the personal data of users ("you" or "your") who access or use the Rich 9 online gaming platform at rich-9.com (the "Platform").
Rich 9 is committed to protecting your privacy and handling your personal data in a transparent, lawful, and responsible manner. This Policy is written in compliance with applicable Philippine data privacy laws, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC).
By registering an account or using the Rich 9 Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please do not use the Platform.
This Policy should be read together with our Terms & Conditions and Responsible Gaming Policy.
Rich 9 collects the following categories of personal data:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, nationality, government ID number | Account registration, KYC verification, age verification |
| Contact Data | Email address, mobile number, residential address | Account communication, OTP delivery, support |
| Financial Data | GCash number, PayMaya account, bank account details (BPI, BDO, Metrobank) | Processing deposits and withdrawals |
| Transaction Data | Deposit history, withdrawal history, bet records, game history | Account management, regulatory compliance, dispute resolution |
| Technical Data | IP address, device type, browser type, operating system, session data | Security, fraud prevention, platform optimisation |
| Usage Data | Pages visited, games played, time spent, click patterns | Platform improvement, personalisation, responsible gaming monitoring |
| Communications Data | Live chat transcripts, support emails, feedback submissions | Customer support, quality assurance, dispute resolution |
We do not collect sensitive personal information (as defined under RA 10173) unless strictly required for identity verification or regulatory compliance, and only with your explicit consent.
Rich 9 collects your personal data through the following means:
Rich 9 uses your personal data for the following purposes:
Rich 9 will not use your personal data for any purpose incompatible with those listed above without first obtaining your consent or as otherwise permitted by applicable law.
Under the Data Privacy Act of 2012, Rich 9 processes your personal data on the following legal bases:
Rich 9 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your data with the following categories of recipients, strictly on a need-to-know basis:
All third parties with whom Rich 9 shares personal data are required to maintain appropriate security standards and to process your data only for the specified purpose.
Where data is transferred outside the Philippines, Rich 9 ensures that appropriate safeguards are in place to protect your personal data in accordance with the Data Privacy Act of 2012 and NPC guidelines.
Rich 9 uses cookies and similar tracking technologies to operate and improve the Platform. A cookie is a small text file placed on your device when you visit the Platform. We use the following types of cookies:
You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the Platform. Rich 9 does not use cookies to serve third-party advertising.
Rich 9 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulation. The following general retention periods apply:
When personal data is no longer required, Rich 9 will securely delete or anonymise it in accordance with our internal data disposal procedures.
Rich 9 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
While Rich 9 takes all reasonable steps to protect your data, no method of internet transmission is 100% secure. You are responsible for keeping your account credentials confidential. Rich 9 will never ask for your password via chat, email, or phone.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by Rich 9:
To exercise any of these rights, please contact our Data Protection Officer using the contact details in Section 13. Rich 9 will respond to all verified requests within fifteen (15) business days in accordance with NPC guidelines.
The Rich 9 Platform is strictly intended for adults aged 21 years and above. Rich 9 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account.
If you are a parent or guardian and believe that a minor has registered on the Rich 9 Platform, please contact us immediately using the details in Section 13 so we can investigate and take appropriate action.
Rich 9 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, we will notify registered users via email or an in-platform notification, and update the "Last Updated" date at the top of this page.
We encourage you to review this Policy periodically. Your continued use of the Rich 9 Platform following the publication of any changes constitutes your acceptance of the updated Policy. If you do not agree with the revised Policy, you must cease using the Platform and may request account closure as described in our Terms & Conditions.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact our Data Protection Officer:
For complaints that remain unresolved after contacting Rich 9, you may escalate your concern to the National Privacy Commission (NPC) of the Philippines, which is the regulatory body responsible for enforcing the Data Privacy Act of 2012.
// At a Glance
// Related Policies
// How We Protect You
Every transaction and login on Rich 9 is protected by 256-bit SSL/TLS encryption — the same standard used by major Philippine banks like BPI and BDO.
Rich 9 collects only the data we genuinely need to operate your account and comply with Philippine regulations. Nothing more, nothing less.
Your personal information is never sold, rented, or traded to third-party marketers. Your data stays within the Rich 9 ecosystem and its regulated service partners.
Rich 9 operates in full compliance with the Philippine Data Privacy Act of 2012. Our Data Protection Officer oversees all data handling practices and NPC reporting obligations.
Access, correct, or request deletion of your personal data at any time. Opt out of marketing communications in one click from your account settings.
In the unlikely event of a data breach, Rich 9 will notify affected users and the National Privacy Commission within the timeframes mandated by Philippine law.
21+ Rich 9 is strictly for players aged 21 and above. Please gamble responsibly and within your means.