Important: These Terms & Conditions constitute a legally binding agreement between you and Rich 9. If you do not agree with any part of these terms, you must not use the Rich 9 platform. Continued use of the platform constitutes acceptance of the most current version of these Terms.
By accessing, registering on, or using the Rich 9 online gaming platform (the "Platform"), you ("User," "you," or "your") acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions ("Terms"), together with our Privacy Policy and Responsible Gaming Policy, all of which are incorporated herein by reference.
These Terms apply to all users of the Rich 9 Platform, including visitors, registered members, and any other persons who access or use the service in any manner. If you are accessing the Platform on behalf of a third party, you represent and warrant that you have the authority to bind that party to these Terms.
Rich 9 reserves the right to modify these Terms at any time. Amendments take effect upon publication on the Platform. It is your responsibility to review these Terms periodically. Your continued use of the Platform following any modification constitutes your acceptance of the revised Terms.
To register and use the Rich 9 Platform, you must satisfy all of the following eligibility requirements:
Rich 9 reserves the right to request documentary proof of eligibility at any time. Failure to provide satisfactory documentation may result in account suspension and forfeiture of any pending withdrawals pending investigation.
Each user is permitted to hold only one (1) registered account on the Rich 9 Platform. The creation of multiple accounts by a single individual is strictly prohibited and constitutes grounds for immediate suspension of all associated accounts and forfeiture of balances.
When registering, you agree to provide accurate, current, and complete information. You are responsible for maintaining the accuracy of your registration information and must promptly update any details that change. Rich 9 is not liable for any loss or damage arising from your failure to maintain accurate account information.
You are solely responsible for maintaining the confidentiality of your account credentials, including your username, password, and any one-time passwords (OTPs) issued to your registered mobile number. You must not share your credentials with any third party. Rich 9 will never ask for your password via chat, email, or telephone.
You agree to notify Rich 9 immediately upon becoming aware of any unauthorized use of your account or any other breach of security. Rich 9 will not be liable for any loss resulting from unauthorized use of your account where you have failed to take reasonable steps to protect your credentials.
Identity Verification (KYC): To enable withdrawals and comply with anti-money laundering obligations, Rich 9 requires identity verification. You must submit a valid Philippine government-issued identification document (such as a Passport, Driver's License, SSS ID, PhilHealth ID, or UMID). Verification is typically completed within 24 hours of submission.
All financial transactions on the Rich 9 Platform are conducted in Philippine Peso (PHP / ₱). The minimum deposit amount is ₱100. Accepted payment methods include GCash, PayMaya, BPI, BDO, and Metrobank, subject to availability and applicable transaction limits.
Deposits are credited to your Rich 9 account balance upon confirmation from the relevant payment provider. GCash and PayMaya deposits are typically reflected within 30 seconds. Bank transfer deposits may take longer depending on the processing times of the relevant financial institution.
Withdrawal requests are subject to the following conditions:
Rich 9 does not charge fees for standard deposits or withdrawals. However, your payment provider may apply their own transaction fees, for which Rich 9 accepts no responsibility.
Rich 9 offers various bonuses and promotional offers to eligible users. All bonuses are subject to specific terms and conditions, including wagering requirements, minimum deposit thresholds, eligible games, and expiry periods. These specific terms are published alongside each promotion and form part of these Terms.
General bonus conditions applicable to all Rich 9 promotions include:
All games available on the Rich 9 Platform are governed by individual game rules, which are accessible within each game interface. In the event of any conflict between these Terms and the specific game rules, the specific game rules shall prevail with respect to that game.
Rich 9 uses certified Random Number Generator (RNG) technology for all RNG-based games. Live dealer games are conducted using physical equipment under controlled conditions. Rich 9 is committed to providing a fair and transparent gaming environment.
In the event of a technical malfunction, disconnection, or system error during a game session, Rich 9 will use commercially reasonable efforts to resolve the issue and restore the game to its correct state. Where this is not possible, the affected round may be voided and any wagers refunded. Rich 9's decision in such matters is final.
Rich 9 reserves the right to void any bet or game result where there is evidence of technical error, data corruption, or any other circumstance that compromises the integrity of the game outcome.
The following conduct is strictly prohibited on the Rich 9 Platform. Violation of any of these prohibitions may result in immediate account suspension, forfeiture of balances, and referral to relevant authorities where applicable:
All content on the Rich 9 Platform — including but not limited to software, text, graphics, logos, game assets, audio, video, and the overall design and layout — is the property of Rich 9 or its licensors and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your personal, non-commercial entertainment purposes. This licence does not permit you to copy, reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any content from the Platform without the prior written consent of Rich 9.
Rich 9 collects, processes, and stores personal data in accordance with our Privacy Policy, which is incorporated into these Terms by reference. By using the Platform, you consent to the collection and use of your personal data as described in the Privacy Policy.
Rich 9 implements industry-standard security measures, including 256-bit SSL encryption, to protect your personal and financial data. However, no method of transmission over the internet is completely secure, and Rich 9 cannot guarantee absolute security.
Rich 9 may be required to disclose your personal data to regulatory authorities, law enforcement agencies, or other third parties where required by applicable law or regulation, including anti-money laundering and counter-terrorism financing obligations.
Rich 9 is committed to promoting responsible gaming. We provide a range of tools to help you manage your gaming activity, including deposit limits, session time reminders, and self-exclusion. These tools are accessible directly from your account settings.
If you believe your gambling is becoming problematic, we strongly encourage you to make use of these tools and to seek professional support. Rich 9 will honour all self-exclusion requests promptly. Once a self-exclusion is in effect, Rich 9 will take reasonable steps to prevent you from accessing your account for the duration of the exclusion period.
21+ Only. Gambling is for adults aged 21 and above only. If gambling is negatively affecting you or someone you know, please visit our Responsible Gaming page for tools and support resources available in the Philippines.
To the maximum extent permitted by applicable law, Rich 9, its directors, officers, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of, or inability to use, the Platform.
Rich 9's total aggregate liability to you for any claim arising out of or relating to these Terms or your use of the Platform shall not exceed the total amount deposited by you into your Rich 9 account in the thirty (30) days immediately preceding the event giving rise to the claim.
Rich 9 does not warrant that the Platform will be uninterrupted, error-free, or free of viruses or other harmful components. The Platform is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, to the fullest extent permissible under applicable law.
Rich 9 reserves the right to suspend or terminate your account and access to the Platform at any time, with or without notice, for any reason, including but not limited to a breach of these Terms, suspected fraudulent activity, or regulatory requirements.
Upon termination for cause, Rich 9 may forfeit any bonus balances and withhold withdrawals pending investigation. Real-money balances not subject to forfeiture will be returned to you via your registered payment method following the completion of any applicable investigation.
You may close your account at any time by contacting Rich 9 customer support. Account closure requests are processed within 5 business days. Any pending withdrawals at the time of closure will be processed in the normal course.
These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute arising out of or in connection with these Terms, including any question regarding their existence, validity, or termination, shall be subject to the exclusive jurisdiction of the competent courts of the Philippines.
Rich 9 operates in compliance with applicable Philippine online gaming regulations. Nothing in these Terms limits any rights you may have under applicable Philippine consumer protection or gaming laws.
Rich 9 reserves the right to amend these Terms at any time. When material changes are made, Rich 9 will notify registered users via email or an in-platform notification. The updated Terms will be published on this page with a revised "Last Updated" date.
Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must cease using the Platform and may request account closure as described in Section 12.
If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the Rich 9 support team:
Rich 9 is committed to resolving all user concerns promptly and fairly. If you are not satisfied with the outcome of a support interaction, you may escalate your complaint in writing to our compliance team at the same email address, marked "Formal Complaint."
// Key Points
// Related Policies
// Our Commitments
256-bit SSL encryption on all financial transactions. Your GCash, PayMaya, and bank transfers are protected end-to-end.
Every Rich 9 promotion publishes its wagering requirements, eligible games, and expiry dates upfront. No hidden conditions, ever.
Identity verification is completed within 24 hours. We accept all major Philippine government IDs including SSS, PhilHealth, UMID, and Passport.
Verified accounts receive GCash and PayMaya withdrawals in minutes. No unnecessary delays for accounts in good standing.
Our Filipino-speaking support team is available around the clock via live chat. Formal complaints are escalated to our compliance team within one business day.
Deposit limits, session reminders, and self-exclusion are built into every account — accessible in settings, no support ticket needed.
21+ Rich 9 is strictly for players aged 21 and above. Please gamble responsibly and within your means.